Went in to have tires balanced and tried to tell them the problem I was having. He asked me was my tires used and before I could answer him he said it’s ok if the are. They didn’t even ask my name or anything. When the car was ready they just called out the kind of car I had instead of by my name. Customer service was not what they had
Kim, we cannot seem to find your name in our records. Please give us a call so we can discuss the situation and make things right.
- Dallas Tire Inc